Course Title:

Bridging the Gap: Cultural Competency & Ethical Communication in the Workplace
(2 CEUs – Meets Cultural Competency Requirements for HR Professionals in Oregon and other states)

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Course Overview:

This training equips HR professionals with essential skills in cultural humility, inclusive communication, and real-time conflict resolution across diverse workplaces. Grounded in trauma-informed, equity-centered practices, it bridges gaps between policy, culture, and people to create psychologically safe, culturally competent organizations.

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Course Objectives:

Participants will:
1. Define the foundations of cultural humility, cultural responsiveness, and psychological safety in HR settings.
2. Identify communication strategies to manage bias, microaggressions, and conflict across cultural differences.
3. Explore ethical considerations in hiring, performance management, and employee relations from a culturally competent lens.
4. Practice inclusive language and trauma-informed feedback models through role-play and written exercises.